Our commitment to health and safety applies to everyone - from project team members to people in communities in which we work.
Our health and safety policies and procedures meet the highest national standards set by the Health and Safety Executive and our performance is highlighted by our OHSAS 18001 accreditation by BSI. We maintain these high standards with regular health and safety courses for all staff members, helping us stay well ahead of the industry. Our project and resident liaison teams work closely with local police, schools, colleges and residents to ensure that our projects are undertaken safely and without risk to people and communities.
Innovation underlies everything we do, and health and safety is no exception. We aim to:
By working with communities to understand their specific needs, we continue to meet the highest health and safety standards while giving people peace of mind that their safety is our number one priority.
Our Occupational Health and Safety Management System are designed not only to achieve zero workplace accidents, but eliminate the risk of such accidents from our workplaces. With this system, Microbuilt sets policies and targets each year, and works through a Plan, Do, Check, Action (PDCA) cycle to eliminate or reduce the potential risks for workplace accidents. We also share expertise and take measures to foster an organizational culture that prioritizes safety.
We made eliminating fatal accidents one of our targets for the year 2015, by carrying out the following priority measures.
To prevent faults in safety equipment and unsafe behaviour on construction sites, we are rigorously implementing the following measures.
Our employees and supplier supervisors check directly on the implementation of safety measures at worksites. Any faults are corrected on the spot.
Under our construction site rules, workers who see someone doing something unsafe are required to verbally caution them. We strive to make an environment where people can call out each other freely.
Microbuilt Contracting MBC is one of the leading names in community regeneration and affordable housing for United Arab Emirates Dubai. In addition to providing sustainable solutions to the region's housing shortages, we are in a process to be acknowledged as one of the leading names for quality and value in education and healthcare construction.
The Directors of Microbuilt Contracting MBC are conscious of the need to:
In order to ensure that the aims of this Policy are met, the company has developed and implemented a Micro built Management System, which has been developed in accordance with the requirements of BS EN ISO 9001:2008.
Conformance with the requirements of the Microbuilt Management System is mandatory for all members of staff engaged in the provision of building contracting services.
This policy is subject to review at the Bi-Annual Management Review in order to ensure its continued relevance and strategic fit with both our environmental and business values and objectives.
Microbuilt has implemented a quality management system (QMS) conforming to ISO 9001, under which we practice integrated quality management with a commitment to continuous quality improvement, at all stages from planning to design, construction, and after-handing Over Product services.
The Manager of QMS receives reports from Site QMS office, as well as making visiting inspections. Through these reports and inspections, the Manager regularly confirms that the QMS is appropriate and effective.
Based on the results of these confirmations, the Manager of QMS work to shear policies and promote our QM measuresQMS-Review Report:
We have been providing tablets to on-site engineers managing construction. The tablet contains lots of information needed for on-site management, such as blueprints and specification sheets. Other important data not stored on the tablets can be confirmed quickly via download from cloud-based servers when needed. The tablets also enable inspection result data to be recorded on-site through the use of an original on-site inspection support system developed in-house (inspection systems for reinforcing bar arrangements, equipment, and finishing inspections). We are creating a construction management system that takes maximum advantage of the key characteristics of tables－mobility and visual capabilities－to enable us to respond even more quickly to what is happing on-site.
We utilize BIM（Building Information Modelling）in the building construction field to construct computer-based models of buildings, as a visualization technique. The models integrate three-dimensional form information as well as information on material and component specifications and attribute such as costs and finishing.
MICROBUILT Contracting (MBC) is one of the Emerging names in community regeneration in construction industries (Commercial and Housing) for Dubai state. In addition to providing sustainable solutions to the Construction Projects, we are in a process to be the leading names for quality and value in construction Projects.
MICROBUILT Construction (MBC) is committed to delivering quality community developments which address the needs of both today’s and future generations, whilst at the same time minimising the impact of our developments on the environment, as further detailed in our Environmental Policy.
We aim to achieve this through the promotion and utilisation of building systems, products and processes that protect future resources whilst addressing social, community and economic issues. This Policy therefore makes the following commitments;
This policy is subject to periodic review in order to ensure its continued relevance and strategic fit with both our sustainability and business values and objectives.
Microbuilt Construction is one of the leading names in community regeneration and affordable housing for Dubai United Arab Emirates. In addition to providing sustainable solutions to the region’s housing shortages, we are in a process to be acknowledged as one of the leading names for quality and value in education and healthcare construction.
One aspect of meeting our environmental objectives is our commitment to pollution prevention; we recognise that some of the operations and processes involved in delivering our projects will have an adverse impact in relation to noise pollution.
We recognise that noise and vibration can:
Microbuilt Construction makes the following commitments:
Microbuilt Construction is committed to sustainable development and working to secure a healthy environment in which we and future generations can prosper.
This policy fully complies with all current legislation and is subject to periodic review in order to ensure its continued relevance to both our environmental and business values and objectives.
MBC Construction is committed to delivering the highest quality service possible at all times; however, we acknowledge that occasionally complaints may arise
If you are dissatisfied with any aspect of the service or consideration that you receive from us, this complaints procedure should help you to tell us that you think something has gone wrong or we could do something better.
You can make your complaint in whatever form is most convenient to you.
All of our sites are registered under the Considerate Constructor Scheme and posters are displayed on our site hoardings showing the contact details for both the Site Management Team as well as the scheme itself.
Should you wish to complain directly to our Head Office, contact details including email and website links are shown at the bottom of this procedure.
For projects involving occupied refurbishment, we will normally have a site based Resident Liaison Officer who will communicate and operate a scheme specific complaints procedure geared directly to residents within whose homes we are working.
For other occupied premises, ie schools, health buildings etc, a similar scheme specific complaints procedure geared to the operational environment will be used.
If you telephone us, the complaint will be logged. Whoever takes your call will attempt to resolve the issue for you. If you are not satisfied with the response you receive at this stage you can submit a formal complaint in writing.
If your complaint is in writing (including fax or email) we will acknowledge it by return and pass it to the appropriate staff member for action. If your complaint cannot be resolved by the person initially dealing with it, it will be directed to the relevant senior member of staff.
It is our intention that complaints will be responded to within seven working days. If a full response cannot be given within seven working days (eg when a matter is very complex or where we have to consult a third party on the matter) you will be informed of the progress being made with your complaint.
The Director accepts full responsibility for effective complaints handling.
In all cases, we treat your correspondence in strict confidence, with fairness and objectivity.
If you feel that your complaint has not been dealt with satisfactorily, you may wish to seek advice from your local Citizens’ Advice Bureau.